Who is responsible
Siwan Digital Marketing Agency, 2003, M.M Colony, Siwan, Bihar – 841226, India, is responsible for the information collected through this website. Contact support@siwandma.in or +91 7461844618 for questions, privacy requests or grievances.
Information you choose to share
Enquiry, consultation and website-review forms collect your name, email, message and any optional phone number, website, service interest or availability you provide. We use these details to respond, understand the requirement and discuss a possible engagement. Please avoid sharing passwords, sensitive personal information or private customer records.
Website operation
The server processes connection information to deliver pages, prevent abuse and diagnose faults. This website does not load advertising pixels, behavioural analytics or nonessential cookies. The marketing calculators run in your browser without submitting their inputs. Enquiry data is kept in a private database, separate from the public website.
Website assistant
The website assistant answers from our published website information using local matching and search; it is not a live agent or an external AI model. Questions and conversation context stay in the memory of the current page. They are not submitted to the agency, saved in cookies or browser storage, or sent to an AI provider. Closing the panel keeps the conversation while this page remains open; Reset, reloading or leaving the page clears it. The assistant downloads public website information and search files as needed; ordinary server connection logs can record those file requests, not your question. Contact links and enquiry forms are separate actions, and no chat transcript is attached automatically.
External services
Google Maps connects only if you choose to load the map or open directions. WhatsApp opens only when you follow its link. Those services process connection and interaction data under their own privacy terms. If you email us, the relevant email providers process the message. Future integrations will require an updated notice where appropriate.
Retention and access
Website enquiries are retained for up to 12 months from submission unless a separate engagement or legal obligation requires a different record. Enquiry records can be removed sooner when no longer needed. Backup copies expire on their retention cycle. Access is restricted to people responsible for responding and maintaining the service.
Your choices and requests
Submitting an enquiry does not subscribe you to promotional messages. You can ask for access, correction or deletion of information you supplied, or withdraw a consent where it is the applicable basis. Email support@siwandma.in with enough information to locate your request; we may need to verify identity before disclosing or changing records.
Updates
We will update this notice when the site’s data handling changes. Contractual records, payment information or a separate client platform may be covered by additional notices and agreed terms.